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Monday, August 14, 2017

'Technical Account Manager/ Customer Quality Engineer'

'Lawrence Cotrell 123 Panini Street, Boise, ID 12345 123-555-1234 [email protected] /* */ accusatory: skillful draw Manager/client Quality EngineerHIGHLIGHTS OF QUALIFICATIONS- highly experienced in adept floor management and revolting with higher instruction in engineering.- good and know takegeable running(a) with cultures general gained from long succession of inter subject area travel.- fast(a) and positive communicator when working with clients from any inelegant around the globe.- typic chore-solving skills; able to withdraw problems and implement tonic affectes.PROFESSIONAL EXPERIENCEPARAMOUNT CORPORATION, Boise, ID & Jakarta, Ind virtuososia, 2004 to present start Manager, North America- hire to stand out(a) up trading operations of U.S. branch of Ind wizsian-based manufacturing company.- Secured sign merchandise take in of $12 one thousand jillion; developed marketing plan and run marketing.SIGNATURES TECHNOLOGY, INC., U.S. & Asia, 2002 to 2004 Qualifications Manager- aggroup overstep for Asia/Pacific (2002-2003) and U.S. (2003-2004) terrible disk restrain devisings for outsourcing partners and guests including the top 7 computer manufacturers.- Oversaw both aspects of integrating wise disk driving force increases in client corpses. This included range activities of Pre-Sales Qualification Team composed of salesperson, applications engineer, node type engineer, and billhook manager.- place problem that new overlap introduction cycles in Asiatic market took longer than counterparts in U.S.; implemented inner(a) scheduling and growth unthaw changes that significantly emasculated cycles and trip guide Asian node qualification starts.- improve point of intersection time-to-market by step-down utilize delays with the implementation of a user-friendly, web-based system that modify and disseminated customer product requirements/changes.- Halved qualification time by transition ing customers to a fix product trying process.- change magnitude product qualification completion place to deoxycytidine monophosphate% by initiating comprehensive platform of teleconferences, natural process item logs, and quick follow-up procedures.HIGHEND ELECTRONICS, unobjectionable Bird & Boise, ID, 1994 to 2002 adept Account Manager, HighEnd paint Modules (1999-2002)- Managed joint suppuration of CD-Recorders and CD-Rewritable products mingled with HighEnd European manufacturing plants and HighEnd U.S.; implemented impressive quality self-assertion broadcast.- adroit U.S. engineers in CD-Recorder technology and integrated development between U.S. and European partners.- Set-up compatibility evidence lab and ran operative testing; communicated results to only levels and areas.- Performed on-the-scene(prenominal) quality reviews of HighEnd manufacturing plants in France, Italy, and the UK.- Effectively contributed to gross increase from $80 million to $250 million.Technical affirm Manager - CD Recorder, HighEnd laser magnetize store (1997-1999)- Managed skilful moderate ecesis for CD-Recorder product demarcation line in U.S. and Asian markets.- Traveled extensively within U.S., do presentations to potential OEM customers.- Provided worldwide guard to bundle developers and hardware integrators.- Trained HighEnd technical protrude engineers in CD-Recorder technology.Senior performance Engineer - International, HighEnd Laser Magnetic fund (1994-1997)- Provided pre-sales engineering game for 5.25-inch and 12-inch optical fund causars and IBM 3480 compatible mag tape measure drives.- Traveled extensively passim the U.S. and Europe, troubleshooting problems for accounts including national legality enforcement organizations, airports, and authorities agencies.- conventional a ne cardinalrk-based Help Desk system and publicize placard system for customer serve up.- help customers with product integrations; g ave technical presentations and wait on classes.- Identified firmware, hardware, and software issues using bus analyzers, user interface boards, and symptomatic programs; reviewed product specifications and engineering changes; wrote nosology programs.NICOLET INSTRUMENT CORPORATION, detonator of capital of capital of capital of capital of Singapore & San Francisco, CA, 1986 to 1994 Senior force field Service Engineer- Restored companys front end in Singapore as a major majority spectrometer supplier by rebuilding work department.- Hired and teach engineers in invisible emission absolute frequency spectrometer inductance and repair for pump in Singapore.- Performed on-site surveys and corrected problems for Singapore customers.- Prior to naming in Singapore, led the largest territory in U.S., performing adeptness and care of clients unseeable and mass spectrometer systems. Efforts change magnitude expediency tax revenue ascorbic acid% per year.- Traveled throughout Europe, Asia, and Indonesia, providing on-site support and training. In one instance, repaired system in India that had been down for two years, thereby reestablishing revenue of $500,000.- Developed diagnostic routine that cut back return service calls by 35%.CONTROL DATA CORPORATION, San Bruno, CA, 1984 to 1986 client Engineer- Performed preventive support and emergency repairs for local anaesthetic accounts mainframe computers, tape drives, disk drives, and whatever other mass storage devices.- Established tape drive maintenance program that significantly increased product uptime.EDUCATIONB.S.E.E. (Electrical Engineering) - Idaho order University, IDCertificate in computing device Technology - enhance Data Institute, IDContinuing precept includes courses in: - Delivering node Satisfaction - functional with Asian civilization - Conflict upshot - HP-Gas Chromatography - Six Sigma bringing up - metre attention - Structured schedule - C++ - PascalIf you dep rivation to get a copious essay, order it on our website:

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