Improving Management Essay

It has been established that club Q is a small grocery chain that has recently decided to close dickens of their stores in heavily populated areas delinquent to profit loss and highschool crime statistics. The necessity to close two stores is a signifi fuelt economic failure for both the club and the embark holders involved in the franchise. political party Q has demonstrated that improvements strike to be do to restore their reputation at bottom the community and gain the confidence it ask to succeed among the share holders of the come with. Since Company Q has closed these two stores, the loss of profession by members of the community has been recognized along with the learn for citizens to travel progress outside of the community for groceries.This takes tax income revenue away from the city and has withal resulted in two va sackt buildings. In a community already plagued with crime, this adds to the potential of spare crime. In order to salvage Company Qs reputa tion with the community and restore deposit with the shareholders, significant changes allow for need to be made. Based on the closure of two stores, the social responsibleness that Company Q exudes is very poor and concerted confinement exit need to be displayed in order to prove they are a socially responsible company.Part BFor several years, nodes of Company Q have put across that Company Q offer a more than health conscience and constitutional variety of foods. Due to the recent closure of two stores, it is noted that in that respect are now funds available to provide this request at the remaining open franchises. Company Q recognizes that in order to regain the nodes trust, they need to be accommodating to the desires and needs of their customers. The starting signal pass is to continue to provide the healthier, organic food varieties being bespeak. This action recognizes the customers desires and validates that Company Q is listening and pauperisms to be accomm odating. Money that is no overnight being utilized to manage the two stores that are closed can now be allocated to the high margin items at the stores that remain open.Company Q has been asked by the local food entrust to donate day-old products kinda of throwing it away. Company Q has denied this request citing worries about fraud and possibilities of employees stealing and stating that they were actually donating it. Our first recommendation is to rescind this policy and work with your local food bank to be able to obtain this otherwise wasted food. The reputation with the community is already fragile after the closure of two nearby stores. In order to build trust with the community and the shareholders of Company Q, simply providing the requested healthier, organic food exiting not be enough. Extra effort being demonstrated by Company Q will need to be recognized.The next recommendation would be to create an action at law Committee within each of Company Qs open stores . This Action Committee will work together to create a system that monitors the amount of high margin items being purchased from the distributor and then being exchange to the customer. The products that can be donated to the local food bank will be recorded. These records will be maintained by the Action Committee and preferably a member of the managerial staff. The donated product can be considered a tax write off at year end. Since there is a commission monitoring what is coming in and what is being donated out, it will help minimize the potential of fraud or possible theft by employees.This Action Committee can then determine which products are being sold on a consistent basis and which products are being donated. The buy of high margin items from the distributors can be adjusted so that more popular items are being sold and fewer items are being donated. This action will demonstrate to the community that Company Q cares about the citizens and they want to be an active p art of the community. It in like manner can instill trust with Company Qs employees that they are not the reason the business wasnt donating to the local food bank, and that they believe their employees are trusting and have integrity.A final recommendation would be for Company Q to establish their own put up program consisting of members of management. If additional employees of Company Q desire to be part of the offer up committee, it is completely on a unpaid worker basis. This volunteer team will periodically represent Company Q at local events. They can volunteer time at the food bank, local homeless shelters, charitable events and so forth. The team can organize events to paint over graffiti in the part of town where they previously closed two of their stores. The presence of Company Q in the community can help restore trust that was disconnected when two stores were closed and the community suffered. The stockholders in Company Q will also see a significant change in the communitys perspective of their company.Based on these three recommendations, we believe that Company Q will exemplify the social responsibility expected by a company this size and that has such a presence in this populated community. Upon request, additional recommendations can be made to ensure Company Q sustains and improves upon its reputation with the public.